What should I keep in mind when setting up my answers?
Your security questions cannot be edited once they have been set.
When the system prompts you to answer your security questions, you will have to type them exactly as you spelled them when you activated them. This means you should remember the exact spelling of the answers. This includes:
Lower and upper cases
Spaces
Special symbols
Digits
What should I do if I forget my security question answers?
Security answers cannot be edited by users. If you have forgotten the answers, you should contact our customer service team.