Protecting your Glyph Account

Use a unique password for your Glyph account, that you do not use for your social media, other game accounts, emails or websites.  

Never share your account password with anyone, including friends and family.  

Change your account password at least once every three months. 

Use a complicated password structure (number, extended characters and mixed case) at least seven characters long. 

Staff will never ask for your password. 

Install anti-virus software. Keep it active on your system and ensure you always have the most up-to-date virus scanning files. 

Run virus scanning software on any files you are about install. 

Install anti-spyware software. Spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties, including hackers. 

Add Security questions to your accounts 

Use the mobile authenticator  

Do not name your characters the same as your username or login ID. 

Be wary of phishing. Phishing is one of the most common ways people will attempt to gain access to your account. People who are phishing will attempt to get your account information without your solicitation at all.  

Gold sellers or power leveling services are responsible for a large percentage of the stolen accounts. They will utilize the information you provide on their website to take control of and strip your account. These websites will also often install keyloggers onto your computer. Players who buy gold actively support spam, hacks, and key loggers, and by doing so diminish the gameplay experience for everyone else.