Glyph Public Test Server (PTS)

The Public Test Server (PTS) is a unique environment used to test new builds and changes planned for our games. The PTS is separate from the live game and any progress you make on the PTS will not carry over to live servers. This includes any purchases you make there. 

If you experience any issues, or bugs, or wish to provide feedback please post it on our Discord Channels. 

Due to the nature of the testing environment, the customer service team will not assist with any in-game issues. This includes requests for items, accidental purchases, accidental deletions, quest issues and all other in-game issues. If you are experiencing technical issues (login/patching/crashing/etc.) with the client we can attempt to troubleshoot them, however, please be aware that builds on the PTS will be far less stable than live and technical issues can very often be due to that alone. 

Should you begin testing when new builds are uploaded to the PTS, we would like to thank you immensely for helping us both identify and correct any issues before they go live on our servers.