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Jul
25
Welcome to the support page for the gamigo group!
Published by Henrik Schröder on 25 July 2017 11:46 AM

Here you can find solutions to for any issues you might have with your account, one of our games, or our websites.

 

If you create a support request we kindly ask you to describe the problem in as much detail as possible. The more information we have, the quicker we can process your query.

Please take a look at our FAQ section too. You may well find a solution to your problem or an answer to your question there.

Please make sure that you add a valid email address when you create a support request. If not, we won't be able to answer you. Ideally, you should use the your account's email address.

If you wish to attach documents to your support query - e.g., screenshots - please make sure they are formatted as jpg files, since this file type is much smaller than other picture formats.

Should you already be in contact with us, then it is best to answer to the last response received, as long as it relates to the same problem. The creation of numerous new support requests will unnecessarily prolong the process.

 

Best regards

The gamigo group support team