If you are having difficulty logging into the Aeria Portal, please double-check that all your account details were entered correctly before attempting to login in again.
It could also be that planned maintenance is causing the issue, so be sure to have a look on the start page on your respective game’s forum.
If the issue is browser related, clearing your browser’s cache may help.
For steps on how to do this, please follow the link below:
If your account was recently created, it may take a while till the account is activated.
For all connectivity related issues, please check your firewalls settings and make sure that you have added an exception for the game you play.
More information and steps for how to do this can be found here: https://lexisnexis.custhelp.com/app/answers/answer_view/a_id/1081611/~/adding-exceptions-to-the-windows-firewall