"I HAVE BEEN WAITING FOR A RESPONSE TO MY REQUEST FOR A FEW DAYS. WHAT SHALL I DO?"
We are sorry to hear that you've not yet had a response to your request. Our Support Team may be currently handling an increase in tickets thereby delaying a response.
Otherwise, PLEASE DO NOT SEND A NEW REQUEST AND READ THE INFORMATION BELOW!
-Is your email address valid? If you entered a valid email address when sending your request, you should have received a confirmation. Please check your spam folder, and if it's not there, please send a new request.
- Did you receive the confirmation? Great! We invite you to contact a Game Sage (https://discordapp.com/invite/grandfantasia) to inquire if there are delays in ticket response times.
GOOD TO KNOW: Please bear in mind that if you reply several times to the same ticket, or if you send several tickets about the same issue, your request will fall at the bottom of our queue and you will have to wait even longer! We kindly ask for your patience and understanding.