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My account is banned!

MY ACCOUNT HAS BEEN BLOCKED FOR A VIOLATION OF THE TERMS OF SERVICE. I DIDN'T DO ANYTHING!!

Before sending a request, please check your email - your account might have been blocked for inactivity. If so, a simple request to our support will release your account! If you do not have any messages from our service, you might indeed have been banned for bad in-game behavior. To avoid any similar issues in the future, we recommend that you carefully read our:

- Terms of Service : http://www.aeriagames.com/policy/terms

- Server Rules: https://grandfantasia.aeriagames.com/forum/index.php?thread/212-general-game-rules-2018/