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Moving Premium Items

We would like to bring attention again to our general policy regarding requests to move premium items back to the premium inventory.

In general, premium items will not be moved back to the premium inventory even if the latter wasn’t used. The action of moving an item from the premium inventory to the character inventory will not be reverted.

This policy has been in place due to the enormous amount of requests involving moving back premium items to the premium inventory in the past, which considerably slowed down the Customer Support Team.

However, the only exception to this policy is about Weapon Skin Cover which has been obtained in our Item-Shop/one of our Lucky Boxes.

Upon making a support request and if the durability of the Weapon Skin/Cover itself is set to maximum (25,000), the latter can then be moved back to the premium inventory.

Thank you for your understanding.