TECHNICAL FOR ANY TECHNICAL ISSUES INVOLVING:
- Runtime Errors
- Timing out
PLEASE DO THE FOLLOWING BEFORE SENDING A PETITION:
- Update your OS with all current patches, here.
- Update your DirectX to the latest version, here.
- Update your drivers to the latest version. (Location dependent onyour hardware)
- Do a complete uninstall of your game. Re-download the client andinstall again.
WHEN SENDING A PETITION TO SUPPORT PLEASE INCLUDE THE FOLLOWING:
- Account name
- Character Name
- Email Address
- Alternate Email Address
- (Optional) Aeria Points receipt numbers