There are several reasons for you to appear as blocked from the game, the most common is for not complying with our game rules (link to wiki for rules)
If you don't know why you have been blocked, the best way to find out is contacting our support team and request information about the status of your account.
Please keep in mind that for privacy reasons, we might not give you detailed information, but we will make sure to inform you about your account ban as clearly as possible.