Your account's AP purchases are temporarily suspended while we verifyyour accounts' billing information. Please note that this is a manual verification that can take up to 48hours. If you are still suspended after that, please send a ticket with the following information:
- Aeria Games account on which you purchased the AP.
- In-game name of your character on this account.
- Date and time of purchase.
- Payment Method.
- Transaction ID or any other way of identifying that purchase.