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My character is stuck in the game. What can I do?

When your character is stuck you might not be able to enter the gamewith the affected character. When you try to enter the game an error message will be shown tellingyou that the map is under maintenance or that your characterinformation can't be loaded correctly. If something like this happens to one of your characters pleasecreate a support ticket and tell us which character on which server isaffected. We will then move the character to a different location inthe game and send the problematic location to the developers to ensurethat no character gets stuck again at the same location.