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My account is banned!

_MY ACCOUNT HAS BEEN BLOCKED FOR A VIOLATION OF THE TERMS OF SERVICE.I DIDN'T DO ANYTHING!! _ Before sending a request, please check your email: your account mighthave been blocked for inactivity. If so, a simple request to our support will release your account! If you do not have any messages from our service you might indeed havebeen banned for bad in-game behavior. We recommend that you read our Terms of Service[http://www.aeriagames.com/policy/terms] and the Game Rules[http://www.aeriagames.com/forums/en/viewtopic.php?t=2470094] to avoidany future issues of the same kind.