Other Questions and Answers

What safe payment methods can I use for my purchases? 

The safe payment methods should appear under the tab 'Other' when you are redirected to the online shop. These are typically prepaid methods that require you to buy a code, which you then can use for paying.

The specific available methods depend on your region, but you should be able to see some of the following depending on your country:

  • Karmakoin
  • PaySafeCard
  • Razer

Please check your 'Other' tab first to see the available methods before proceeding to purchase one of these codes, to make sure the method is available to you.


Refunds for prepaid methods are not possible. Once a code has been used, the transaction is final and cannot be changed or refunded anymore. So please check your purchase critically before checking out to make sure you have the correct item in your basket.