Bug Reports for Trove

We greatly appreciate when players take the time to report bugs to us. If you encountered a bug please follow the steps below to make sure your report gets sent to the correct place.

  1. Please use the form below to submit your report, and make sure to write your report in English:
  1. If you have multiple bugs to report, then please open separate well documented submissions for each bug.
  2. Make sure you fill all relevant fields with the specifics of the bug you are reporting. The more specific, the better.
  • Category:
    Localisation: Translation issues, missing translation, wrong translation
    General: A general type of bug or issue
    Character: The issue is specific to a character or apply to characters
    Skill: issue concerns your skills, professions, abilities
    Item: Bug with one item or piece of equipment
    Quest: Issue with quest, quest steps or quest NPCs
    Achievement: Bug encountered with badges
    Other: None of the above (Please add details)
  • Title (Summary of your Issue): What is the issue about
  • Description (Issue explanation): What are the name(s) of any involved quest/NPC/item? Please attempt to provide exact names as shown in-game. What location did this issue occur exactly? Please be as specific as possible. On which server/device did this occur on? What happened and when? What level is your character? What class is your character?
  • Steps to reproduce your issue: Most importantly, if possible, please include a list of specific steps we can take to reproduce this issue on our end. These steps need to be something we can reproduce on a new character, not isolated to your character only.
  • Expected Behavior: In one sentence, what did you expect to happen? For example "I collected all the upgrade materials and clicked upgrade and the item was upgraded"
  • Actual Behavior: In one sentence, what actually happened?
  • Optional: Screenshots of your issue: Often the most useful information we can get for bugs will be screenshots or video documentation of the bug occurring. These can be uploaded to 3rd party websites (YouTube/Imgur) and you just have to include the link to them
  • Platform (PC, Switch, PS, Xbox), Language & Character Name: Details about your character and platform
  • Optional: Your Discord Name: This could help us to reach you if we need more details

Left-click the [Submit] button when you are finished.

Keep in mind that even though your submission will be read, you may not receive a development team response. However, any changes made in regard to bug reports are going to be listed in the Trove patch notes.